19
Yrs+ In Technology Industries
I have many years experience working in the Internet and technology sectors,
including much management experience leading teams of technicians in network
operations, web development, technical support, and even computer hardware
field repair and provisioning. I have also taught seminars to Internet business
owners around the world and written software used in the ISP industy. My
reputation as an employee is that I always far exceed my employer's expectations.
I truly enjoy my career in technology and would choose no other path for
myself professionally. Thank you for viewing my web site, and I hope to
hear from you soon about your technology projects.
Sincerely,
At Quik International I did
all technical training and technical documentation- while managing their
global networks, their websites, and writing software- among many, many
other things. Internet business owners were tested interactively by me in
personally built LANs using web technologies, before graduating the complete
seminar and starting their Internet service business- which I would setup
for them, and also then support them in.
2011 – Present
Culver City, Ca
Focusing on interactive
development, Genex is a subsidiary of
Meredith
Corporation- a publicly traded multi-billion dollar publishing,
broadcasting and interactive enterprise founded in
1902. Genex is rated in the top
50 agencies in the nation, and caters to the most
exclusive clientele in the industry including
Honda, Toyota, Lexus, Kraft, Cessna and many more.
I am pleased to accept the role of Senior UI Developer, and I am
honored to join Genex's team.
2008 - 2011
Long Beach, CA
In business for over 25 years,
The Designory is a well-known and respected traditional marketing company
which primarily caters to high-end clientele such as
Nissan,
Subaru, Audi, Bosch, Southern California Edison and many more
brands, top movies, and names that you know. The Designory has consistently
stood out from it's contemporaries with it's photographic and printing
divisions, and has made an industry impact with it's innovative web and
interactive division.
+ Front-End
Developer
- Cutting edge, standards and best-practices based web programming
in PHP and Javascript for Fortune 500 corporations including Nissan
Infiniti Europe and global web sites, DirecTV and VCA
Animal Hospitals nationwide
- Co-creator, developer and core architect of
Designory's custom CMS product which currently supports in excess of 500
individual web sites under a single administration interface including
corporate approval process workflows for VCA Animal Hospitals (http://www.vcahospitals.com/)
and specialty hospitals (http://www.vcaspecialtyvets.com/).
All web sites are simultaneously locally and corporate controlled
according to each location's unique needs. The simple logic by which
this works is an extremely efficient and powerful base philosophy
and structure with an incredibly low amount of overhead processing
required. Corporate administrators can group all locations by
any criteria for promotions or news for example, in order to maximize
fine control and streamline processes. A single source of logic processes
all page views and delivers the appropriate content in the form of
what appears to be a static HTML page, but it is actually a completely
dynamic, data-driven MVC application controlled in real-time by thousands
of veterinarians and employees across the United States (and soon
Canada)
- Direct experience developing with Day Communique 4 (Day CQ), enterprise-level
CMS on Nissan Infiniti global web sites, with exposure
to Communique 5 and Akamai cacheing systems
- Javascript devlopment with JQuery and DOM script
programming using semantic and unobtrusive methodologies
- MYSQL database architecture, administration, implementation and
maintenance
- Support of The Designory's New Business acquisition
team & floating project resource
- Some Java Enterprise Edition (J2EE) experience
2005 – 2007
Brooklyn, NY
Park Terrace Properties/Quikzilla/CompDealUSA
Park Terrace Properties was a successful
real estate firm in New York with many offices throughout
the state and headquartered in Brooklyn. It's owner was
a multi-national entrepreneur and was also the founder
of many bold Internet ventures. I performed full spectrum
web/database programming in a PHP/MYSQL environment,
utilizing all the latest techniques and technologies,
including Flash, JavaScript, and CSS to develop, administrate
and manage his more
than 100 web sites, portals and services concurrently, with a
team of 20-30 outsourced developers in multiple countries.
Click to view a Park Terrace television
commercial for our Florida expansion, featuring web
services that I created
+ Director
Of Web Services/Web & Database Developer
- Complete management, administration and requisition
of custom specification, dedicated, outsourced Linux Fedora Core 4 servers with
Apache web server software, CPanel and other web hosting applications,
Cisco network segregation security (firewall routers)- and all related
responsibilities including granting/revoking passwords, clients, software,
backups, email, etc. using premium level RackSpace hosting and other
high-profile, personally selected and managed hosting solutions
- Project manager of on average 10-20 outsourced
web programmers, designers and Flash/Java game programmers from various
countries, developing approximately 100 web sites concurrently
- Full spectrum web/database programming in PHP/MYSQL
environment, utilizing the full range of techniques and technologies
including Flash 4, Javascript, and CSS
- Management of all DNS records, A records, mail records,
etc- for all 100+ websites
- Management of all outsourced technology companies
- Well versed in web site speed optimization, search
engine strategies, E-Commerce- all aspects of web development
- Development & management of multiple custom real estate MLS
IDX data feeds & related web sites
- Primary technical advisor to CEO,
24x7 availability
2002 - 2005
Manhattan, NY
Spiderbox Networks/Quik-E, Inc.
Spiderbox Networks is a
full-service
Internet Provider/Web Host and consulting firm with offices in
New York, California and Florida. I was responsible for end-to-end project
consultation, analysis, management, execution and completion of
all
web projects company-wide, for small and medium-sized businesses
in
hundreds of industries with unique and varied requirements.
I
also named the company, determined it's mission statement/business
plan and developed it's brand and identity, it's product packages, and
many other things.
+ Director
Of Web Services/Web & Database Developer
- Custom full-service online MYSQL database and systems planning,
development and programming in PHP based on client needs
analysis. Specializing in complete and independent, fully
automatic Internet based business solutions
- UNIX/LINUX remote administration with Apache web
servers on Cobalt Raq appliances
- Custom designed full-spectrum e-commerce solutions under vendor
specifications such as Authorize.net, Innovative Gateway and various
other online merchant services
- Intimately familiar with most all popular web-development
tools and disciplines, including Photoshop, Dreamweaver, Imageready,
Flash, Fireworks, Javascript, CSS, PHP, MYSQL and many others
- Generation of all web site documentation, marketing copy & online
marketing strategies for all clients, company-wide
- Business web-presence, online business plan and marketing
strategy development
- Professional graphic design & photography
1998 - 2002
Costa Mesa, CA
Quik Internet (Quik International)
Quik was mentioned in Wired Magazine on
more than one occasion. Here is a
mention I found in the online archive from
1999
Started in 1996, Quik Internet has
been listed
over 140 times on Entrepreneur’s 2000 Franchise
500 and has been listed on Success Magazine’s 2000
Franchise Gold 200. Mr. Jack Reynolds, President of Quik International,
has been written about multiple times in
Wired Magazine and
between 1999 and 2002 Quik Internet was also repeatedly rated
between
1 and 3 of the most successful Internet-services based franchise businesses
in the world.
From the company’s first official technical support representative,
over a few years I ascended responsibility to managing a team of support
personnel and simultaneously being primary network technician,
technical trainer, and technical support director for the parent
company and hence all locations worldwide.
In 2000, IBM
featured only three companies for this full page ad out of 150,000 companies
using their 'Magic Box' RS/6000 servers in the New York Times and The
Wall Street Journal— one of them was Quik Internet.
+ Director
Of Network Operations & Technical Support
- Independently and completely responsible for all network
design, engineering, planning, network/hardware resource management,
and support globally for entire Quik Internet franchise organization
with approximately 300 locations on average, in over 21 countries
including the United States, Mexico, Canada, Honduras, New Zealand,
England, and Australia
- Full and ultimate responsibility for configuration,
installation, and management of all network devices & network
connectivity for all locations worldwide, including hardware
such as Cisco 7206 VXR series specially enhanced ISP
backbone routers, Lucent Portmaster series routers, Cyclades and others,
as well as switching devices (various Cisco Catalyst series) from out-of-the-box
to live-and-in-use
- Total number of routers, switches and other hardware (network hubs
and CSU/DSU for example) exceed 2000 network devices concurrently,
usually managed and documented single-handedly and at other times with
limited handpicked and personally trained support staff of 1-4 technicians
- Full and ultimate responsibility for planning, activation/deactivation,
bandwidth control and full-spectrum management of all Internet
access and network circuits in the US and abroad, in excess
of 300 frame-relay, PPP or other types of T1 Internet access
lines on average. Typical access lines support 100-1200 active
clients concurrently for Internet services at all times in various
and respective countries. Much experience with Visio and other software
suites for design, documentation and monitoring
- 24/7 Availability for emergency response, critical diagnosis, troubleshooting
and remote management of company owned network routers, switches and
Internet access lines for all countries
- Single-handedly responsible for large-scale
T1 migrations of live circuits (in excess of 60 circuits
in one migration) between vendors such as QWEST, Sprint,
Worldcom, and others averaging 1-3 completed time-critical circuit
migrations per day with virtually 0% technical failure
- Maintain global IP address database and all IP address allocation-
ultimately responsible for all IP address management, planning
and delegation in all countries- with multiple Class C networks
and smaller. Assign and document all IP network ranges globally in
all countries- often requiring dividing blocks of Class C networks
into smaller ranges for deployment
- Configuration and maintenance of all network
protocols and network redundancy strategies company wide,
including autonomous system configuration and interaction with Internet
backbone provider over BGP. I have configured redundant, fault-tolerant
networks utilizing OSPF on Cisco routers, and have configured RIP
and EIGRP
- Local and international network data traffic analysis, reporting
and troubleshooting
- Global travel for installation of WAN equipment,
Internet access lines, servers and other networking hardware,
and on-site training seminars. I have installed many different types
of routers, T1s, E1s and related connectivity equipment in countries
such as Mexico and Honduras, as well as in nearly half the cities
in the US, working in conjunction with local telco services with full
corporate authority and responsibility. Installations typically are
accompanied by on-site training seminars to classes of local support
technicians on various related subjects, sometimes requiring language
translation
- Diagnose and troubleshoot various Internet related connection and
services problems, ranging from 56k modem troubleshooting (end user)
to critical and large-scale core backbone routers (Cisco 7206 VXR and
smaller) and other LAN/WAN equipment utilizing various protocols and
technologies including ISDN and satellite broadband. Responsible for
ultimate resolution of any network problem or connectivity issue, globally
- Diagnose and troubleshoot web and mail server, customer
account and programming problems including HTTP server configurations,
custom CGI web programming, JAVA, MS FrontPage, FTP and many more in
a UNIX AIX/LINUX Apache Web Server environment on IBM RS/6000 hardware
- UNIX AIX/LINUX systems administration, programming and troubleshooting
- Monitor systems for professional spammers and hacking-
tracing of all offenders and time-critical deactivation of service
or other actions as necessary, such as modifying access-control lists
to deny access
- Primary (only) liaison between Quik Internet and router/switch
hardware vendors such as Cisco, Lucent and Cyclades. Research,
negotiate, purchase and maintain critical support contracts with all
network hardware vendors for emergency repair, troubleshooting, and
all warranty requirements and documentation
- Black hole list monitoring and resolution- main
liaison for inter-ISP communications and issue resolution
(webmaster@quik.com, abuse@quik.com, etc.)
- Internet crime research & investigation in
association with the Federal Bureau of Investigation, U.S. Customs
and various other law enforcement agencies, based on court subpoenas,
etc. Assisted in providing evidence resulting in several convictions
of Internet crime offenders
- Responsible for virus emergency response and prevention
company-wide at all levels
- Responsible for all security related training and documentation,
from CEO to end-user
- Third-level (highest level) technical support for
all locations and end-users, worldwide (end-of-chain director
of services)
- Responsible for all technical support, technical training and technical
documentation, including parent-company training materials and end-user
documentation, for all official Quik Internet franchises worldwide.
Business tool analysis, documentation, training and online deployment
via custom personally designed web services
- Development and deployment of all technical
support strategies company-wide at all levels from CEO to
end-user
- Recruit, train and manage all second-level help desk employees
- Teach, lecture and test classes of
30-60 international entrepreneurial franchise owners and operators
on a regular basis, on such topics as E-commerce, Internet security,
franchise technical operations and other Internet related technical
topics in sets of two eight-hour seminars. Training delivered in personally
built LANs, with immediate interactive testing strategies and evaluation
tools
- Design and maintenance of global corporate technical support web
site and help desk trouble-reporting systems and procedures
- I have personally designed, programmed and developed
ISP software used by technical support representatives world-wide (and
in all languages) which manages installations and custom configurations
of all ISP Internet services for the PC platform on Windows 95, 98,
Millennium, 2000 and XP. Fully-automatic and highly configurable software
was used by field technicians to configure PCs for Internet Access
and any related services such as local access numbers, email, and other
services with push-button ease to accelerate installation, troubleshoot
and customize as well as reduce errors of lightly trained staff on-site
- Custom design, programming and development of all PC software for
global customer acquisition and services, supporting multiple languages
to be distributed in the United States and foreign countries in Visual
BASIC (4,5 & 6). Software works in conjunction with (controls)
MS Internet Explorer Administration kit (IEAK) to support full-spectrum
customer acquisition strategies such as pre-paid Internet access and
custom ISP location based Internet access CD generation, for remote
and independent franchise use
- Software distribution with Installshield, WinZip
Self-Extractor and HTML Executable for indexed help documentation.
Some SourceSafe experience
- Evaluation and training on various technologies and products such
as VOIP devices
1997 - 1998 (from
early 97 to late 98- almost 2 years)
Santa Monica, CA
ISOCOR
ISOCOR was awarded
Internet
Product Of The Year (Messaging Category), in 1999 by
Network
Magazine for N-Plex Connect 1.0, which was released early in
1998- part of a host of unique enterprise messaging and directory solutions,
focusing on large-scale LAN/WAN implementations and configurations.
From bomara.com:
"N-PLEX Hub is ISOCOR’s high performance,
multiport gateway solution for interconnecting common e-mail and messaging
systems within an organization. N-PLEX Hubs also interconnect across
local or wide area networks to provide a transparent, controlled and
distributed solution for large orgasnizations. They may also be used
individuatlly for medium-sized business. In both cases, full remote installation,
configuration and monitoring can be maintained from a central site via
N-PLEX Hub’s integrated Management Center. As part of the N-PLEX family
of products, N-PLEX Hub can also be integrated with Internet or X.400
message servers as well as many other ISOCOR and third party products
to provide a complete solution for most messaging problems."
+ Messaging
Software Support & Integration Engineer
- High-level contract-based technical support for clientele such as
the FBI, CIA, Australian Navy, Viacom and Qualcomm among others for
all versions of ISOCOR N-Plex messaging gateway software
- Detailed integration, analysis and troubleshooting
of all common messaging protocols and software including POP3, IMAP
4, SMTP, X400, CC:Mail, Microsoft Mail, MS Exchange, and others on
multiple platforms
- Engineering and troubleshooting of enterprise directory software
(LDAP) and directory integration solutions for fortune 1000 corporations
1995 - 1997
Los Angeles, CA
Entex Information Services/20th Century FOX
Entex was a multi-billion
dollar IT service corporation who's CEO was the
legendary Mr.
John McKenna (now CEO of ConvergeOne). Entex
was merged with
Siemens to
become one of the top IT service providers in
North America, and eventually was sold to
Capitol Group.
I managed a team of 3-5 field
technicians, supporting over 2,000 employees
and clientele of
20th
Century FOX Studios in
Santa Monica, CA.
+ Team
Manager/Field Technician
- Managed IT acquisition services and installation team of 3-5 field
technicians, supporting over 2,000 employees and clientele of 20th
Century FOX studios in Santa Monica, CA
- Full security clearance and access to all 20th Century
FOX data centers and offices, including on and off-site umbrella corporations
(such as FOX Searchlight Pictures, FOX Interactive, FX TV Channel Offices,
and others)
- Maintained Entex corporate database for all 20th Century FOX, Santa
Monica desktop and laptop upgrades and installations, company-wide
- Solely responsible for hundreds of PC, laptop and
server configurations, installations and upgrades of hardware, software
and network connectivity, as well as troubleshooting and repair. System
configuration imaging using Ghost software and custom hardware configurations
on Toshiba, Compaq, IBM, NEC, DEC, Apple and more
- Performed 100% of all 20th Century FOX Compaq Server maintenance
and upgrades during tenure, after certification, including critical
emergency response. I have personally recovered failing RAID configurations
on 20th Century FOX Compaq enterprise servers, for example- at request
of FOX’s own internal IT personnel
- Maintained 97% turnaround rate for order-to-desktop
delivery of custom computer configurations (a near record for this
Entex contract location)
- High-profile technical support to Murdoch family FOX executives,
director James Cameron and other contractually high-risk personalities
1993 - 1995
Seal Beach, CA
Intelligent Data Network Solutions
IDNS was an IT services company that had a few government and large
business contracts in California. I began at IDNS
by programming and supporting barcode equipment and
software for the Port Of LA in Long Beach- administering
networks for them and dealing with things like FoxPro
and MS Access databases. I designed, implemented
and supported LANs and WANs for client corporations
across Southern California,
usually consisting of Ethernet or legacy Token Ring
and LanTastic networks.
I cut/ran and tested cat5 cabling with my own extensive toolset and
diagnostic equipment. I consulted corporations,
performed off-site SQL tape backups
in data centers in Irvine, and I specialized in converting
Novell Netware servers to Windows NT. I was also
expert at installing and administering products like
Microsoft Back Office Server Suite, MS Exchange Server,
MS Internet Information Server (IIS), and many other
products Microsoft sold- as IDNS was a Microsoft
Solutions Provider and authorized VAR. I often
built or managed outsourced teams of builders of
custom PC systems for our client corporations.
The company consisted
of my employer, a coordinator and myself.
+ Network
Administrator, Business Consultant
- Designed, implemented and supported integrated computer systems
and computer networks (LAN) for client corporations of various industries.
- Implemented T1 leased line WAN solutions for remote
corporate divisions
- Designed and implemented internet/intranet solutions
- Maintained and supported inventory database tracking
and control systems for government agencies, including the LA Harbor
in Long Beach
- Converted NetWare based networks to Windows NT based client management
- Hardware troubleshooting, repair and custom configuration
- MS Access Database design and deployment- some experience with FoxPro
- Custom small to medium-scale (200+ node) network
wiring (Cat-5) and testing
1992 - 1993
Seal Beach, CA
WC Solutions, LLC
WC Solutions' software was a subscription service which provided current
insurance claims compensation amounts to health care
industry professionals. They initially hired me for
data-entry, because I was a moderately fast data-entry person- having
taken two years of typing class in high-school. The data would come from
several sources- some paper and some in the form of Excel spreadsheets,
CSV files, etc. Later I started engineering MS Access databases for their
Visual Basic software to interface with.
+Database
Engineer — Data-entry
- Engineered and maintained Microsoft Access database solutions for
the healthcare industry
- Data-entry, data storage & conversion
